Frequently
Asked
Questions


Got a Question? We've listed pretty much every common question below... if you're still in a pickle, tap the button below.


Contact Us

General

1Q: What are the opening times for the Main Festival?
A: 1pm - 11pm, Last Entry is 7pm
2Q: Do you have disabled facilities?
A: The Festival is on a flat field, with disabled toilets. We have hard standing path ways around the park for accessibility. Please notify us before-hand if you are on crutches or wheelchair so we can greet you at the gate and assist with queues. Email: social@lostminds.co.uk. Please be aware, the location is a greenspace park and as such there are certain areas of the festival that are only accessible by entering grass sections of the park, such as the Main Arena, Hard Top etc. Please make your carer aware beforehand so you are prepared for every eventuality.
3Q: How do I get to the event?
A: We encourage public transport or walking as the event is located in central NCL. There are no official customer car parks but there is plenty of on road street parking with pay meters and 24-hour secure car parks nearby.
4Q: How do we enter the festival?
A: Lost Minds entry is accessed from Richardson Road. The entrance from Barrack Road will be closed off.
5Q: I'm coming by Coach, where will I be dropped off?
A: All Coaches should head to coach drop off / pick up point which is located at " Barrack Road ", a 5 Minutes walk to the festival site.
6Q: Can I leave the event site and then come back (i.e. are there pass-outs)?
A: There are no pass outs at Lost Minds 2022.
7Q: How old do I need to be to attend and will I need ID?
A: You will need to be 18 or Older. We operate a challenge-21 policy upon Entry and at All Bars, if you look younger than 21, bring ID.
8Q: Is there a Dress Code?
A: It's a Festival, Go Wild!
9Q: Will you be releasing the Set Times?
A: You will be able to purchase a Lanyard for £6, which includes Set Times, Site Map etc. Set Times will also be released online on the day.
10Q: Is it Cash or Card?
A: Unlike last year, all Bars will now accept Cash or Card for Drinks. Food Vendors & Stalls will also accept both.
11Q: Afterparties, tell me more
A: Lost Minds Official Afterparty will be announced soon.

Tickets

1Q: Can I pay on the day?
A: Yes, we'll have tickets at the Box Office. Save a few quid by purchasing online.
2Q: Can I Upgrade my Standard Ticket to VIP?
A: Yes, but we only have limited Upgrades. Head to the Box Office on the day.. this will cost you £20 per upgrade.
3Q: I have a general Ticket Question
A: Please contact the Ticket Outlet where you purchased your ticket from.
4Q: Do I need to print my Tickets Out?
A: Yes you can, or you can save the PDF to your phone, or use the Skiddle App to download to your Wallet.

Drinks / Food

1Q: Can I bring Food / Alcohol in with me?
A: Sadly not.. but we do have fully stocked Bars / Food Stalls.
2Q: Alcohol / Drinks, tell me more.
A: We have Fully Stocked Bars selling all your favourites, priced similar to the local clubs. Unlike last year, you'll be able to use Cash & Card at the bars... No Tokens.
3Q: Which Drinks do you sell?
A: Beer / Cider / Mixed Fruit cider / Processco / Vodka / Gin / Whisky / Jager bombs / Tequilla / Soft Drinks / Energy Drink.
4Q: How Much are the Drinks?
A: Drinks vary from £2 - £7 per drink. Soft Drinks to Spirits/Mixer.

Other

1Q: Are there any lockers for my valuables?
We have lockers, these can be pre-booked via: https://form.jotform.com/230444795592263
2Q: Can I bring a bag?
A: Yes, this will be searched upon entry.
3Q: Will Sets be recorded?
A: We will not be officially recording any sets, DJs may record their own sets though.
4Q: Can we bring Suncream with us?
A: Yes, no glass bottles.
5Q: Can we bring Perfume / Deodorant?
A: Glass Bottles / Aerosols are Banned. Roll On Deodorant is fine.
6Q: Is there anywhere to charge my Phone?
A: Yes, please visit the Go Hangors van on the day.. you'll be able to charge your phone there.

Items you cannot enter the Festival with:

- Pets / Animals
- Aerosols (Inc: Deodorant, Air Horns)
- Alcohol/Food
- Cameras (DSLR etc, Compact Cameras are fine!)
- Children Under 18 (Leave these with Nan)
- Illegal Drugs (Inc: Powders, Legal Highs, Poppers, Nitrous Oxide)
- Glass
- Chairs
- Umbrellas
- Selfie Sticks
- Flag Poles (Flags Okay!)
- Masks / Face Garments (PPE is okay)
- Explosives (Inc: Blowtorches, Fireworks, Flares / Smoke Bombs, Lantens)
- Firearms, Weapons, Sharp Objects

PLEASE NOTE: All persons, ticket holders as well as guests, press and media must be searched on entry.

ALL FAQS ARE CORRECT AS OF 1ST OCTOBER 2023, BUT ARE SUBJECT TO CHANGE.