FAQs
GENERAL
1. What are the opening times?
We’re kicking things off on Saturday 12th July at 1pm.
⚠️ Last entry is at 7pm sharp, so don’t rock up late and miss the magic – once the gates close, that’s it!
✨ Trust us, you won’t want to miss a second – come down early, soak it all in, and make the most of every beat, bite, and boogie.
🎉 Not ready to call it a night?
We’ve got you covered – the official afterparty is happening at World Head Quarters from 11pm–4am.
More tunes, more vibes, more dancing... let’s keep the party going!
Grab your tickets now from Skiddle.
2. Do you have disabled facilities?
At Lost Minds Festival, our goal is to create an inclusive event that's accessible to everyone. We have a dedicated Accessibility team available to assist with the application process and any queries you may have in the lead up to the event.
Facilities include:
Accessible Viewing Platform: Designed for wheelchair users and those requiring seating. Spaces are limited and allocated on a first-come, first-served basis, so we encourage customers needing access to the platform to apply as soon as possible to reserve a space.
Accessible Toilets: Strategically located for convenience.
Accessibility Entrance: Ensuring smooth entry for all attendees.
Essential Companion Ticket: Available to support those who need assistance during the festival.
If you require Accessibility facilities or an Essential Companion ticket for any of the shows at In the Park Festival which takes place at Exhibition Park, Newcastle upon Tyne – Please email newcastleaccess@intheparkfestival.com with the following information.
Show/Date you are applying for.
Your order reference for your purchased ticket. This can be found on your email confirmation which you will have received at the time of booking or can be found by logging into your ticket agent account.
Please include details of your accessibility requirements. E.g. Wheelchair User.
You will also need to include one of the following documents:
- The Access card
- DLA /PIP letter from the Department of work and pensions (front copy only)
- Medical professionals letter
- D/deaf or blind registration
Once we have received all relevant information, your details will be logged and someone from the Accessibility team will be in touch to confirm receipt.
Please note Accessibility customers still need to purchase a ticket for the event, these can be purchased via Ticketmaster. If you require an essential companion, please do not purchase a ticket for them as this will not be refunded.
3. How do I get to the event?
🚶 On Foot
Exhibition Park is approximately a 10–15 minute walk from the city centre. From Haymarket Metro and bus stations, it's about a 10-minute walk north along Claremont Road .
🚌 By Bus
Multiple bus routes connect the city centre to Exhibition Park.
From Haymarket St Mary's Place:
Stagecoach North East operates buses to Great North Road-Clayton Road every 10 minutes, with a journey time of approximately 2 minutes and a fare of £2–3.
Arriva North East and Go North East also provide services on this route with similar frequency and fares.
From Central Station (Clayton Street):
The Stagecoach North East line 31 bus departs every 10 minutes, taking about 13 minutes to reach Great North Road-Clayton Road.
The Great North Road-Clayton Road stop is the closest to Exhibition Park, just a 2-minute walk away .
🚇 By Metro
The nearest Metro station is Haymarket station and the walk is about 10 minutes to the park.
🚖 By Taxi
A taxi from Newcastle Central Station to Exhibition Park takes around 5 minutes and costs approximately £5–7.
4. How do we enter the festival?
You’ll make your grand entrance through the main gates on Claremont Road, right near the roundabout.
Look out for the buzz, the music, and the sea of good vibes - you’ll know you’re in the right place. Let’s do this! 🎉
5. What’s the best way to get home after the festival?
The best way to get home after the festival at Exhibition Park will depend on where you're heading, but here's a clear breakdown of your options, taking into account the road closures and designated pick-up zones:
🚶 Leave on Foot (Recommended First Step)
Due to road closures around Exhibition Park, everyone will need to leave the site on foot. This is to ensure pedestrian safety during peak exit times.
The designated pick-up and drop-off point is located at the top of Claremont Road next to Hunter's Road.
This is the only location where taxis, Ubers, and friends/family pick-ups will be permitted.
Signage and stewards will help guide you there once you exit the festival site.
Alternatively, it's a short 10–15 minute walk into Newcastle city centre where all major transport connections are available.
🚖 Taxis & Rideshares
Pick-up zone: Top of Claremont Road near Hunter’s Road.
Pre-booking a taxi is highly recommended to avoid long wait times.
For Uber/Bolt users, make sure to drop your pin near Hunter’s Road – otherwise your driver may not be able to access you.
🚇 Metro from City Centre
Once you've reached the city centre (Haymarket station is the closest Metro stop):
You can catch the Metro to destinations across Tyne and Wear, including:
Sunderland
South Shields
North Shields
Whitley Bay
Newcastle Airport
Note: Check the last train times in advance as they vary depending on the day.
🚌 Buses from City Centre
The city centre has multiple bus routes running from:
Haymarket Bus Station
Eldon Square Bus Station
Newcastle Central Station
Routes run regularly to suburbs and nearby towns. Use real-time apps like Moovit, Traveline, or Go North East to check routes and times.
🚆 Trains from Central Station
If you're travelling further afield:
Head to Newcastle Central Station (approx. 15–20 mins walk from Exhibition Park).
Trains run to:
Durham
Sunderland
Hexham
Middlesbrough
Leeds, York, Edinburgh, and beyond
Sorry, no pass-outs – once you’re in, you’re in!
So make sure you’ve got everything you need before entering (phone, sunnies, good vibes…). You won’t want to leave anyway, the party’s all in here! 🎶💃🕺
7. How old do I need to be to attend, and will I need ID?
You will need to be 18 or Older. We run a strict challenge-21 policy at the gates and bars - so if you look under 21, make sure to bring your ID to prove you’re legit.
It’s a festival - go wild! 🎉 Think bold, bright, funky, comfy - whatever makes you feel amazing and ready to dance all day and night.
The set times drop exclusively on the Lost Minds app before the big day - so make sure to download it from your app store when it launches in June! 📲✨ They will also be posted online on the event day.
If you’re more of a “hold it in my hands” kinda person, swing by the merch stall on the day to grab one of our super cool lanyards with the full lineup. They’re limited edition and perfect for keeping your pass and set times handy - grab one before they’re gone! 🎟️🎉
10. Is it Cash or Card?
Heads up — all bars, Lost Minds official merch stall, and the box office are card only (so no digging for coins at the bar!).
But don’t worry, the food vendors, market stalls, and fairground rides will still happily take both cash and card.
11. Afterparty, can you tell me more?
The official Lost Minds Afterparty is happening at WHQ from 11:00pm to 4:00am.
Get ready for more music, dancing, and all the good times - because the night’s just getting started! 🕺💃✨
12. What about the weather?
With three out of four stages outdoors, Mother Nature's got a front row seat!
Be sure to check the weather forecast on the morning of 12th July and dress accordingly - sun hat and shades if it's sunny, and wellies and boots if there's a chance of rain.
Rain or shine, we're here to dance through it all!
𝐓𝐈𝐂𝐊𝐄𝐓𝐒
1. Can I pay on the day?
Absolutely! Tickets will be available at the Box Office on the day - but why not save yourself a few quid and grab yours online in advance?
Easy, quick, and guaranteed entry! 🎟️✨
2. Can I Upgrade my Standard Ticket to VIP?
VIP is currently sold out, but don’t lose hope! We might release a limited number of VIP upgrades online before the day - or even on the day itself.
Keep a close eye on our socials so you don’t miss out on that extra special treatment!
3. I have a general Ticket Question
No worries! The best place to get answers is straight from the Ticket Outlet where you bought your ticket.
They’ll have all the details you need to sort things out quick and easy.
4. Do I need to print my Tickets Out?
You’ve got options! You can print your tickets out if you like the classic way, or just save the PDF on your phone.
Even cooler - download them straight to your Wallet using the Ticketmaster or Skiddle app for super speedy entry!
5. What does the VIP ticket include?
VIP means you’re living the luxe life! Think queue jump, a private chill-out zone with comfy seating, posh loos, your own private bar, a free bucket hat, a sweet viewing platform to catch all the action, tasty food traders, and loads more VIP perks to make your day extra special!
𝐃𝐑𝐈𝐍𝐊𝐒/𝐅𝐎𝐎𝐃
1. Can I bring Food/Alcohol in with me?
Sorry, no outside food or booze allowed — but don’t worry! We’ve got fully stocked bars and plenty of delicious food stalls to keep you fueled and refreshed all day long.
2. Alcohol/Drinks, tell me more.
We’ve got you covered with a fantastic range of drinks, from ice-cold beers and ciders to spirits, wines, and soft drinks - there’s something for everyone!
Plus, with cashless, card-only bars, grabbing your fave tipple is quick and easy.
3. Which Drinks do you sell?
We’re stocked up with all your favourites — Beer / Cider / Mixed Fruit cider / Prosecco / Vodka / Gin / Rum / Wine / Whisky / Jager / Tequila / Soft Drinks / Energy Drinks and more
Not drinking? No worries! We’ve got plenty of soft drinks and energy drinks to keep you going all day and night. Cheers! 🥳🍸
4. How Much are the Drinks?
Most drinks range from around £3 to £10, depending on whether you’re grabbing a soft drink or a double spirit mixer.
If you’re feeling fancy, the VIP bar will have a special premium drinks menu with some extra tasty treats!
5. What food is on offer?
We have the best local traders serving the most delicious meals! Greek, Indian wraps and curries, burgers x2, loaded fries, turks wraps, noodles and hog roast, brownies, coffee. Gluten free and vegan options available at some stalls.
𝐎𝐓𝐇𝐄𝐑
1. Are there any lockers for my valuables?
Yep! Just head to the Go Hangers Cloakroom to leave your belongings.
2. Can I bring a bag?
Sure! Just keep it no bigger than A4 size — and heads up, bags will be searched at entry.
3. Will Sets be recorded?
You bet! Some sets will be recorded and shared on SoundCloud after the festival, so you can relive the vibes anytime.
4. Can we bring Perfume?
Sorry, glass bottles and aerosols are banned for safety reasons.
5. Is there anywhere to charge my Phone?
Yes! The Go Hangers Cloakroom also offers phone charging facilities - lifesaver alert!
𝐈𝐭𝐞𝐦𝐬 𝐲𝐨𝐮 𝐜𝐚𝐧𝐧𝐨𝐭 𝐞𝐧𝐭𝐞𝐫 𝐭𝐡𝐞 𝐅𝐞𝐬𝐭𝐢𝐯𝐚𝐥 𝐰𝐢𝐭𝐡:
- Pets / Animals
- Aerosols (Inc: Deodorant, Air Horns)
- Alcohol/Food
- Cameras (DSLR etc, Compact Cameras are fine!)
- Children Under 18 (Leave these with Nan)
- Illegal Drugs (Inc: Powders, Legal Highs, Poppers, Nitrous Oxide)
- Glass
- Chairs
- Drones
- Umbrellas
- Selfie Sticks
- Flag Poles (Flags Okay!)
- Masks / Face Garments (PPE is okay)
- Explosives (Inc: Blowtorches, Fireworks, Flares / Smoke Bombs, Lanterns)
- Firearms, Weapons, Sharp Objects
.
PLEASE NOTE: All persons, ticket holders as well as guests, press and media must be searched on entry. If you are bringing in prescribed medication, please let security know upon entering.
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